Here at the Big Kitchen Centre we understand that you the customer only want to deal with a retailer who'll deliver the product that you want on time and at the right price. We could like many other retailers fill this page with glowing references from the likes of Mr E H Smith of Leeds and Mrs W Hardly-Worthit of Cheltenham. It would be so easy wouldn't it? But often it's not a true reflection the company's performance day to day.
The Big Kitchen Centre also retails selected stock items on Ebay every day (like many other high street names such as Thompson Holidays and Easyjet). For those of you who are not familiar with Ebay, it's is rapidly becoming the biggest market place globally for buyers and sellers for every conceivable commodity. Every client who buys from us on Ebay has the option to leave brief feedback about the transaction which will be Good, Indifferent or Negative. On Ebay a 'seller' lives or dies by this feedback it is in effect their reputation. A poor feedback rating warns off other potential buyers and we the retailer won't be trading for long in that market. You cannot rest on your laurels in that market place.
At the Big Kitchen Centre in the last 12 months we have received at least 4000 feedbacks from our clients and our positive feedback rating is 99.9%. We cannot invent this feedback and it is given to us on a daily basis by the customers we sell to. Please feel free to click on the E-Bay Icon below and browse our feedback under the seller name of THE BIG KITCHEN CENTRE. It's there for you to see warts and all, we suspect many retailers would love to achieve a customer satisfaction level that high consistently (and we'd love it to be 100%). Be assured you will receive the same high level of service and quality as every other customer on that list.
THE BIG KITCHEN CENTRE LIMITED, based in over 25,000 sq ft of dedicated Warehousing property at Unit 3 Central Way, Pallion Industrial Estate Sunderland SR4 6SN, is a limited company founded in 2000 with the remit of supplying low cost kitchen appliances and accessories across the internet to the whole of the UK. Since that day we have endeavoured to provide our customer with the best value for money and outstanding levels of customer service available across the web. With your continued support we intend to keep on raising the bar for years to come in this competitive market. We strive on a daily basis to make your internet buying experience a pleasurable and rewarding one resulting in our customers returning time after time, indeed many do. We love to hear from our customers and value their input whether it is a thank you or a suggestion for improvement to our service, you the customers shape our business. If you have any suggestions or observations don’t hesitate to contact us either on 0191 5108899 or by Email: mail@thebigkitchencentre.com.
Thank you
J K Olsen, Owner
Registered Business No: 4739133
VAT Registration No: 893013134